If you’ve been following along for the last two or three posts, you know the following:
- I got a QNAP TS-932PX-4G NAS. Let’s call that one NAS 1.
- I filled it full of Samsung Quad-level 8 TB SSDs
- It lost contact with one of the SSDs every few TB of data transferred.
- Reseating fixed things temporarily.
- I took out the SSDs, and put 5 Toshiba 20 TB spinners into the NAS.
- After a while, if complained of “ATA errors” and told me to contact QNAP support.
- I did so.
- I put one Toshiba drive in and started a new configuration.
- More ATA errors.
- I get another QNAP TS-932PX-4G NAS. Let’s call that one NAS 2.
- I put the 5 Toshiba drive into NAS2.
- It worked fine
- I transferred 14 TB of data to NAS2, with no errors.
This sequence of events leads me to believe that there is a hardware issue with NAS1. I’m sending it back to Amazon. I’ve ordered a third NAS, which — surprise! — I’m going to call NAS3. I will try the Samsung SSDs in that.
When I worked at Hewlett-Packard, we used to call systems that were broken or otherwise nonfunctional “casters up”. The QNAP NAS has no casters. I think it is “bumples up”.
I just received this message from QNAP support:
Do the unit is locate in a place near to other electronic device ( e.g UPS, Wifi router……an other computer device?)
Can you move the device away from other electronic device?
As TS-932px is sensitive to it.
I have two reactions:
- I can’t believe the NAS is designed in such a way that it has to be well away from all other electronic devices. That would make it nearly useless.
- The second NAS works just fine in the same place.
After I told QNAP support my plans, I got this back:
So the device will return back to reseller right?
if you get another TS-932px, also reminder that it is better to place 2 unit a away each other to avoid affect each other.
I asked the tech if the box passed FCC part 15. He said:
Yes, it does and it accept interfacence form outside and report ata7 when get interference