I called SonicWALL support yesterday and the call went much better than the first support call. For openers, the tech was apparently a native English speaker, and I had no difficulty understanding her. For another, she picked up right away on the problem. I ordered a new 470 … [Read more...]

This is a report on the out-of-box experience that I'm having with a new firewall, the SonicWALL TZ 470W. I've been using SonicWALL firewalls for more than 20 years, and have generally had good luck with them, but when the licensing ran out on my NSA 3600 I switched to Sophos, … [Read more...]

Yesterday, I published this graph: I can't make sense of their report/line chart. Y Axis label is "Cases Per Million Population". Does that mean "Positive test results Per Million people who are alive"? It occurs to me that a chart indicating the ratio of "Positive test … [Read more...]

I've been keeping track of Covid-19 statistics for the US, California and Monterey County since the pandemic started. We're nearing the end of October, and it's apparent that cases are rising nationwide. I'd like to post a set of graphs that privide a snapshot of what I've been … [Read more...]

This is long and involved. If you don't want to see what I went through and how well Apple support did -- or didn't -- do, just scroll down to the bottom of this page. I did manage to solve the problem, with no help from Apple support, although the hoops that they made me jump … [Read more...]